OUR COMPANY - ABOUT Scotch & Soda
Scotch & Soda is one of the most successful Dutch designer labels that is operating successfully worldwide. Born in Amsterdam, Scotch & Soda celebrates the free spirit of its birth city. Endlessly optimistic, we champion individuality, authenticity, and the power of self-expression to create the unique – an attitude reflected in our designs. The Scotch & Soda collections include menswear, womenswear, kidswear, denim, eyewear, fragrances, and accessories.
OUR TEAM
$ads={1}
Scotch & Soda’s Wholesale business is positioned under United Legwear & Apparel Europe. A team of experienced professionals with like priorities all working together to make the company the very best in the business. Whether in sales, finance, planning, licensing, or shipping, the goal is always customer satisfaction and superior product. We thrive in an environment filled with tight deadlines, collaboration, and camaraderie. The entire company is very tight knit. While we value sharp minds and professionalism, we like to surround ourselves with people who have a quirky sense of humor, and who understand what it means to be confident yet humble. We know how to get things done and have fun at the same time and are looking for someone who can do the same.
Do you want to be a part of this journey?
We are now looking for a fun and energetic Sales Support Star to join our fashion brand!
As a Sales Support Coordinator, you will act as a direct point of contact in the Netherlands to grow and maintain a pro-active business relation in close cooperation with our 4 local Sales Managers, reporting into the Sales Director.
We are looking for someone with passion for our brand, is an absolute problem solver with a service-oriented mindset and likes to work in a structured and organized way.
This is an exciting opportunity to showcase your sales- as well as organizational skills whilst being part of a vibrant and fashion-forward team.
What will you do?
Together with the team, you will be building and maintaining relationships with our clients and representing our brand with professionalism and enthusiasm. Your main responsibilities are administrative processing of orders from order entry to invoicing, receipt, investigation, and subsequent resolution of customer queries for the customer base in The Netherlands.
Other tasks and responsibilities (not limited to):
- Pro-actively executing and answering all kinds of questions regarding orders, returns, product information, invoices and deliveries.
- Working with our seasonal content (imagery and copy) and providing all business partners with needed tools.
- Coordinating the provision of seasonal samples to our partners
- Offering support to the international sales team such as showroom preparations, buying tool preparations, cancellations, submitting (re)orders, after sales and in-season reporting
- Coordinate efficient support as the link between logistics, sales admin, credit & collections and the fulfillment team
- Order entry, Invoice processing , Delivery maintenance, and Reporting.
- The main goal of this role is to insure maximum efficiency in order processing, delivery execution, and payment fulfillment. It requires communication with multiple departments and international counterparts.
- Experienced in Excel. Proficiency in ERP-systems, Microsoft Dynamics AX, BI-tool Qlikview is a big plus!
- Previous experience in fashion retail sales or a similar customer-facing role is highly desirable.
- Enthusiastic, proactive is your middle name and you understand the importance of multi-tasking!
- Teamplayer by nature with excellent communication skills
- Problem solver with a service-oriented mindset and sparring partner for our customers
- You have a very structured and organized way of working and you know how to streamline our business
- Fluent in Dutch and English - written and spoken.
Benefits:
We offer a competitive compensation package along with opportunities for career growth within our fashion brand. Join our team and make a fashion-forward impact in the industry.
- A highly collective creative and welcoming environment, a diverse and inclusive culture, and an atmosphere for professional development
- To work in our beautiful office and showrooms in Hoofddorp
- A 39 hour working week, Fridays end at 4PM
- All Apple equipment
- 25 holiday days per year
- Employee discount online and access to our Friends & Family sale
- Access to great company benefits around wellbeing
- Full coverage of public transportation if you live outside Hoofddorp
- A pension scheme which is 2/3 funded by Scotch & Soda
Application process
Phone call with the recruiter
First interview
Short assignment or second interview
Offer
