Teletrac Navman is a software-as-a-service (SaaS) provider leveraging location-based technology that empowers people managing mobile assets to move their business forward with certainty.
Whether you come from a customer support background, or if you have prior experience in administration, this position will offer you the opportunity to continue developing your skills.
WHAT YOU WILL DO
Your responsibilities as Order Management Specialist will include:
- Provide a high level of support to the ANZ direct sales departments.
- Provide the AU Dealer Channel with a high level of support.
- Be the first point of contact for Dealer and Customer queries related to Sales Orders.
- Promote and drive a passionate customer-driven culture by ensuring a strong focus.
- Responsible for maintaining a safe and healthy work environment.
We believe in your potential - your ability to learn, grow and make an impact. And we believe in giving you the autonomy, accountability, and visibility to do just that.
To be successful in this role, you will be equipped with:
- 1+ year of experience in Administration and /or Customer Support, handling a high volume of orders.
- Intermediate computer skills including all Microsoft Office applications.
- Prior experience working with SAP, Salesforce, or any other CRM system.
- Prior experience in the IT, Transport, or Telematics industry would be an advantage.
- Positive, enthusiastic approach and attitude.
- Strong customer centric.
- Able to work with a diverse array of people, challenging in a non-confrontational way, and building successful working relationships.
- Strong organizational and time management skills.
- High attention to detail and analytical skills.
- Strong written and verbal communication skills with the ability to communicate effectively at all levels.
- Willingness to take ownership, be held accountable, and achieve a good outcome for all stakeholders.
All applicants for this position must be authorized to work full-time in New Zealand.
Teletrac Navman is a software-as-a-service (SaaS) provider leveraging location-based technology that empowers people managing mobile assets to move their business forward with certainty. It tracks and manages more than 500,000 vehicles and assets for more than 40,000 companies around the world. With headquarters in Orange County, CA, we have an international presence with additional offices in the United States, United Kingdom, ANZ and Mexico. Check our website at www.teletracnavman.com.
Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our six operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, Hennessy Industries, and DRB Systems—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier’s pioneering solutions advance safety, security, efficiency, and sustainability worldwide.
Energized by our shared purpose and values, we have a strong culture shaped by a deep organization-wide commitment to inclusion, diversity, and equity (ID&E) and environmental, social, and governance (ESG). Eight vibrant global employee resource groups serve as powerful focal points for connection, community, and advocacy, and we actively support community causes through Vontier Cares. We offer flexible remote and in-person, open-space work options.
